Communication training courses

Corp. Comms and PR

Strategy at director level — design and justify communication strategies that integrate with organisational goals and earn senior leadership buy-in.

One day in-person · Two half-days live online

Corp. Comms and PR

Advanced Communications and PR Management

Build the operational systems to run a communications department — campaign planning, press office management, teams and measurement.

One day in-person · Two half-days live online

Crisis Comms

Crisis Communication Strategy and Management

Build the crisis strategy, systems, teams and resources your organisation needs — before the moment arrives.

One day in-person · Two half-days live online

Crisis Comms

Crisis Communication Programme

Complete crisis communication capability — strategy, media, digital and spokesperson skills — in five intensive days.

Five-day programme

Crisis Comms

Crisis Media Training

Build composure and authority for crisis media encounters through realistic simulations and expert coaching.

One day in-person

Corp. Comms and PR

Corporate Communication Programme

Five intensive days across internal communication, ESG strategy and communication, and high-level media engagement — for senior corporate communicators.

Five-day programme

Corp. Comms and PR

Creativity in Communications and PR

Build the creative discipline that produces standout ideas consistently — principles, sources, techniques and facilitation skills.

One day in-person · Two half-days live online

Corp. Comms and PR

Communication Strategy Design and Development

A practical system for building clear, well-integrated communication strategy — from stakeholder mapping and channel selection to positioning and messages.

One day in-person · Two half-days live online

Corp. Comms and PR

ESG Strategy and Communication

Build ESG strategy with substance and communicate it credibly — frameworks, stakeholder engagement, messaging and employee engagement around ESG.

Two days in-person · Two half-days live online

Crisis Comms

Handling the Media in a Crisis

Take command of messaging, media and spokespeople in the critical first hours of a crisis.

One day in-person · Two half-days live online

Corp. Comms and PR

Internal Communications

Design sophisticated internal communication strategies, campaigns and change management plans that move employees and drive organisational change.

Two days in-person · Two half-days live online

Media Training

Our flagship media training: two days, four recorded practice interviews and coaching from senior former broadcast journalists.

Two days in-person · Two half-days live online

Public Affairs

Public Affairs and Government Relations Programme

Complete public affairs and government relations capability in five days — strategy, advocacy, campaigning, stakeholder engagement and media influence.

Five-day programme

Public Speaking

Public Speaking and Presentation Skills

Our most popular course for 25 years: two days of filmed practice and individual coaching, and tools you will keep using.

Two days in-person · Two half-days live online

Protocol

Protocol and Etiquette Management

Practical, high-level protocol and etiquette training for diplomatic, executive and cross-cultural encounters — from VIP visits to formal events.

Two days in-person · Two half-days live online

Crisis Comms

Reputation and Issues Management

Build a strategic framework for identifying reputational risks and managing issues before they escalate into crises.

One day in-person · Two half-days live online

Crisis Comms

Social Media Crisis Management

Build the judgment and skills to control your organisation’s online narrative when a crisis breaks.

One day in-person

Corp. Comms and PR

Strategic Communications and PR Programme

ISOC’s flagship five-day programme for senior communicators. Strategy, crisis, management and creativity — at the level where you lead, not deliver.

Five-day programme

Media Training

Strategic Media Engagement

Strategic media relations for senior communicators — editorial authority, campaign design, thought leadership and press office management.

One day in-person · Two half-days live online

AI and Digital

Social Media Management

Practical platform skills for Instagram, LinkedIn, YouTube and X — content creation, community building, analytics and emerging digital trends.

One day in-person · Two half-days live online

AI and Digital

Social Media Strategy

Design a social media strategy that connects to business goals — from landscape analysis and case studies to systems and governance.

One day in-person · Two half-days live online

Public Speaking

Speech Writing

The craft of writing speeches that sound natural, earn attention and drive decisions — for speechwriters and those who write their own.

One day in-person · Two half-days live online

Public Speaking

Storytelling for Professional Impact

Practical storytelling skills for any professional context — define a theme, build a narrative, develop essential ingredients and deliver with impact.

One day in-person · Two half-days live online

Public Affairs

Advocacy, Messaging and Positioning

One day on advocacy and messaging: distilling ideas into clear positions, tailoring messages for stakeholders and deploying them across channels.

One day in-person · Two half-days live online

In-house only

Public Speaking

Advanced Public Speaking and Presentation Skills

One day on advanced public speaking: panel discussions, Q&A, impromptu speaking and high-stakes presentation for experienced speakers.

One day in-person · Two half-days live online

In-house only

Interpersonal Skills

Assertiveness and Self-Confidence

Two days on assertiveness, self-confidence and handling difficult people — practical techniques built through coaching and group exercises.

Two days in-person · Two half-days live online

In-house only

Protocol

Business Etiquette and Protocol

Two days on business etiquette and protocol: professional impressions, cross-cultural communication, dining protocol and ethical decision-making.

Two days in-person · Two half-days live online

In-house only

Public Speaking

Communicating Complex Ideas with Executive Clarity

One day on executive communication: message design, argument structures, audience calibration and executive-ready briefings.

One day in-person · Two half-days live online

In-house only

AI and Digital

Communication and Marketing Strategy for Web 3.0

One day on Web 3 for communicators: Metaverse, NFTs, blockchain assets and how to integrate them into communication strategy.

One day in-person · Two half-days live online

In-house only

Corp. Comms and PR

Communication Skills for Professional Excellence

Two days on workplace communication: listening, expression, body language, difficult conversations and building professional trust.

Two days in-person · Two half-days live online

In-house only

Public Affairs

Creating a Public Affairs and Government Relations Strategy

Two days on public affairs strategy: political landscape mapping, stakeholder analysis, lobbying techniques and programme design.

Two days in-person · Two half-days live online

In-house only

Interpersonal Skills

Communication Skills for Persuasion and Influence

One day on influencing without authority: stakeholder mapping, persuasive framing and managing resistance in complex organisations.

One day in-person · Two half-days live online

In-house only

Writing

Copy-Writing for Marketing, Communications and PR

Two days on copy-writing for comms and PR: opinion editorials, case studies, profiles, long-form features, speeches and video scripts.

Two days in-person · Two half-days live online

In-house only

Corp. Comms and PR

Corporate Social Responsibility (CSR)

Two days on CSR strategy and communication: programme design, stakeholder engagement, employee programmes and credible external communication.

Two days in-person · Two half-days live online

In-house only

AI and Digital

Creating Video for Corporate Communications and the Web

Two days on corporate video production: planning, scripting, filming technique, interview skills, editing and social media distribution.

Two days in-person · Two half-days live online

In-house only

Interpersonal Skills

Decision Making and Problem Solving

Two days on decision-making and problem-solving: cognitive frameworks, bias recognition and structured approaches to complex choices.

Two days in-person · Two half-days live online

In-house only

Public Affairs

Engaging with Government Officials

One day on engaging with government officials: preparation, meeting strategy, relationship dynamics and communication collateral.

One day in-person · Two half-days live online

In-house only

Media Training

Essential Media Relations

Two days on media relations: understanding journalists, building news judgement, pitching stories and managing media relationships.

Two days in-person · Two half-days live online

In-house only

Public Speaking

Executive Messaging: the Vision-Clarity Mindset

Two days on executive messaging: finding the core idea, message discipline under pressure and leadership through language.

Two days in-person · Two half-days live online

In-house only

Corp. Comms and PR

Foundations in Communications and PR

Two days on the foundations of communications and PR: disciplines, strategy, campaigns, media relations and creative platforms.

Two days in-person · Two half-days live online

In-house only

Interpersonal Skills

Giving and Receiving Feedback

One day on giving and receiving feedback: practical models, handling emotional reactions and embedding feedback as a team habit.

One day in-person · Two half-days live online

In-house only

Corp. Comms and PR

Intensive Communications and PR Programme

Ten-day programme: media relations, creative PR, advanced media, interview training, strategy, speech writing, internal comms.

10 days in-person

In-house only

Public Affairs

Implementing a Public Affairs and Lobbying Campaign

Two days on public affairs execution: lobbying frameworks, stakeholder engagement tools, government meetings and campaign management.

Two days in-person · Two half-days live online

In-house only

Interpersonal Skills

Mastering Critical Conversations

One day on critical conversations: managing emotional dynamics, de-escalating tension and reaching workable outcomes.

One day in-person · Two half-days live online

In-house only

Interpersonal Skills

Managing and Resolving Conflict

One day on managing and resolving workplace conflict — understanding sources of tension, applying resolution strategies and rebuilding relationships.

One day in-person · Two half-days live online

In-house only

Interpersonal Skills

Negotiation Skills

Two days on negotiation: strategy, preparation, communication techniques and closing deals across commercial and organisational contexts.

Two days in-person · Two half-days live online

In-house only

Public Speaking

Overcoming Fear of Public Speaking

One day on overcoming fear of public speaking: understanding anxiety, psychological and physical techniques, and building lasting confidence.

One day in-person · Two half-days live online

In-house only

Media Training

Press Conference Management

Two days on press conference management: strategic planning, spokesperson preparation, facilitation, media management and troubleshooting.

Two days in-person · Two half-days live online

In-house only

Corp. Comms and PR

Planning and Managing PR Campaigns

Two days on PR campaign management: planning, creative platforms, project management, supplier coordination and evaluation.

Two days in-person · Two half-days live online

In-house only

Writing

Press Release Writing

One day on press release writing: news angles, structure, headline craft, powerful language and distribution strategy.

One day in-person · Two half-days live online

In-house only

Writing

Report Writing

Two days on report writing: planning, structuring, writing with impact and editing to a professional standard.

Two days in-person · Two half-days live online

In-house only

Interpersonal Skills

Strategic Facilitation Skills for High-Stakes Meetings

Two days on meeting facilitation: designing for outcomes, chairing with authority and capturing decisions that drive accountability.

Two days in-person · Two half-days live online

In-house only

Public Affairs

Using the Media to Influence Policy in Government Affairs

Two days on media as a public affairs tool: aligning communications with advocacy, media relations, journalist engagement and on-camera training.

Two days in-person · Two half-days live online

In-house only

Writing

Writing for Communications and PR Programme

Five-day programme covering business writing, social media, speech writing, copy-writing for PR and press release writing.

Five-day programme

In-house only

Interpersonal Skills

Working and Leading with Emotional Agility

Two days on emotional agility for leaders: self-regulation, communication under pressure and building team resilience.

Two days in-person · Two half-days live online

In-house only

Writing

Writing for Business

One day on business writing: structure, tone, grammar, editing and proofreading for clearer, more effective professional communication.

One day in-person · Two half-days live online

In-house only

Writing

Writing for Social Media and the Web

Two days on writing for social media and the web: content strategy, platform-specific technique, SEO writing and micro-formats.

Two days in-person · Two half-days live online

In-house only

Training courses