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Writing for Social Media and the Web

Write digital content that resonates and performs across every platform.
★★★★★ 25 years · 50+ countries · 25,000+ trained
Writing for Social Media and the Web

People read differently online — faster, less patiently, on smaller screens, with more competing distractions. Writing that works on paper often fails on screen. This two-day course builds the specific skills for digital: how to write content that gets read, shared and found, across websites, blogs, social media platforms and mobile formats.

What this course covers

Principles of online readership, web content strategy, search-optimised writing, social media writing by platform and micro-format craft.

How it works

Every session runs in a small, boardroom-format group — typically six to eight senior professionals. Your trainer tailors content to the specific industries, organisations and challenges each participant brings, so you work on real situations, not generic examples. The learning combines evidence-based best practice briefings with structured discussions, practical workshops and peer learning. This is training with a coaching and consulting flavour — focused on building skills and producing outputs you can apply in your work immediately.

What you will be able to do
  • Write web content that is easy for online readers to navigate and digest
  • Produce social media content that inspires people to follow and share
  • Apply keyword strategies so that your content gets discovered by search engines
  • Adapt writing style for different social media platforms and audiences
  • Write effective headlines, captions and micro-format content
  • Develop a content strategy framework that streamlines messaging
  • Write for mobile devices and apps with clarity and precision
  • Manage comments, engagement and response professionally
Course content
Principles of writing for online readership
This module establishes how people read differently online and the writing principles that follow.
  • How people read on social media compared to print
  • Writing for mobile devices and apps
  • Five key principles for shareable social media writing
  • Writing headlines that get noticed across platforms
Web text content strategies
This module covers the strategic foundations for effective digital content.
  • Establishing social media purpose and strategy
  • Understanding your audience and what they want to read
  • Developing a content strategy framework to streamline messaging
  • Content planning and editorial calendar discipline
Writing text that search engines like
This module covers how to make your digital writing discoverable.
  • Building a social media ecosystem that reinforces discoverability
  • The role of search algorithms in social media visibility
  • Optimisation tips for the major social media platforms
  • Balancing SEO discipline with reader-first writing
Micro-writing
This module covers the short-form writing that increasingly dominates digital consumption.
  • Style, tone and language for social media writing
  • Writing highly engaging content and identifying strong themes
  • Platform-specific writing tips and best practice
  • Writing responses to comments and reviews professionally
Who should attend

Professionals who write content for websites, blogs, social media and other digital platforms and want to improve the engagement and performance of their writing. Relevant for communications, marketing and content roles across all sectors.

Dates and booking
Two days face-to-face · Two half-days live online
No upcoming public dates scheduled.
Request a custom session
All prices exclude local VAT where applicable
25 years·50+ countries·25,000+ trained
British Accreditation CouncilCPD CertifiedKHDA ApprovedPearson Assured
Your trainers

The following are some of the ISOC trainers who regularly lead this course, depending whether you join us in London, Dubai or live online.

Chaker Khazaal
Chaker Khazaal
Writer, public speaker and social media specialist
Award-winning author, public speaker and social media specialist. Ranked first in Arabian Business's 100 Most Powerful Arabs Under 40. Has spoken at the UN, Google and Meta. Executive Chairman of OBCIDO Inc. Trains in English and Arabic.
Felice Hawley
Felice Hawley
Editor, writer and content strategist
Editor, writer and content strategist with in-depth experience of economic and business news. 16-year career at CNN creating and producing World Business Today. Content design roles at Transport for London, Inviqa and Episerver. UK-based.
Ruth McKee AlGhamdi
Ruth McKee AlGhamdi
Journalist, media trainer and executive coach
Financial journalist, media trainer and executive coach with more than 16 years' experience across the Middle East. Former MENA Bureau Chief for Mergermarket. Specialist in financial communications, investor relations and corporate writing.
Will Hardie
Will Hardie
Communication strategist, advisor and executive coach
Communication strategist and executive coach with more than 25 years' experience across 50 countries. Oxford psychologist and former Reuters foreign correspondent. One of the world's leading advisors on executive communication.
What participants say
★★★★★
“This training has reminded me of the fundamentals of writing, which may sound superfluous to many, but it is NOT: I have realized I need to re-focus my texts around a simple question - WHY am I writing this? It has helped me re-focus on my objectives.”
Judith Adrien
UNFCCC
★★★★★
“It is an interesting course that explains the basics of press release writing with an in-depth understanding of what the media actually likes.”
Nahla El Gendy
The American University in Cairo
★★★★★
“Great training if you wish to understand how to actually write or edit a press release. It is not only theoretical but also practical.”
Carol Khairallah
DAMANA - Saudi Arabian Insurance Company
★★★★★
“Anyone working in the communication field would find this course useful and resourceful. Would recommend this course to other colleagues.”
Yendrick Cioffi
Malta International Airport
★★★★★
“I have a better understanding of what is and is not important to include in a press release and I think anyone who doesn't understand their importance could use doing a course like this.”
Sherrie Higgins
★★★★★
“The trainer is good and I had the opportunity to add up to my knowledge in writing. Always have your audience in mind. Keep your writing brief and as simple as possible to convey the right message.”
Emmanuel Tetteh
Nuclear Power Ghana
Frequently asked questions

The two days build progressively, with each module combining briefing, discussion and practical exercises. The small-group format ensures every participant gets individual attention.

Nothing specific is required. If you have a current project or challenge relevant to the course topic, bring it along — the practical exercises can incorporate real-world contexts.

Yes. The course covers platform-specific writing techniques for the major social media platforms, with optimisation tips and best practice for each. The principles also apply as platforms evolve.

Social Media Strategy covers the strategic planning of social media programmes — channel selection, audience targeting, measurement. This course focuses specifically on the writing: how to produce content that performs on digital platforms.

Ready to develop your team?
Talk to us about scheduling this course for your organisation