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Communication and Marketing Strategy for Web 3.0

Harness Web 3 technologies for communication and marketing strategy.
★★★★★ 25 years · 50+ countries · 25,000+ trained
Communication and Marketing Strategy for Web 3.0

Web 3 technologies — the Metaverse, NFTs, blockchain-based assets and decentralised platforms — are creating new environments for brands and organisations to engage audiences. This one-day course builds practical understanding: what these technologies are, how organisations are using them now, and how to integrate them into your communication and marketing strategy without getting lost in hype.

What this course covers

Web 3 fundamentals and terminology, the Metaverse as a communication environment, NFT strategy for marketing and engagement, integrating emerging technologies into communication plans.

How it works

Every session runs in a small, boardroom-format group — typically six to eight senior professionals. Your trainer tailors content to the specific industries, organisations and challenges each participant brings, so you work on real situations, not generic examples. The learning combines evidence-based best practice briefings with structured discussions, practical workshops and peer learning. This is training with a coaching and consulting flavour — focused on building skills and producing outputs you can apply in your work immediately.

What you will be able to do
  • Explain how Web 3 technologies work and how they create organisational value
  • Identify opportunities for brands to benefit from emerging digital environments
  • Create and manage a digital wallet and online assets
  • Design strategies for marketing products or services in Web 3 environments
  • Develop communication initiatives and outreach in the Metaverse
  • Design and manage NFT projects linked to marketing and communication goals
  • Evaluate which emerging technologies are relevant to your organisation
  • Build a practical roadmap for integrating Web 3 into your communication strategy
Course content
Web 3.0 fundamentals
  • What Web 3.0 is and how it integrates with Web 2
  • Core concepts and terminology: blockchains, decentralisation, nodes and smart contracts
  • Current developments and trends in the Web 3 ecosystem
  • Platforms and environments relevant to communication and marketing
  • Creating and managing a digital wallet and online assets
The Metaverse
  • What the Metaverse is and how it may shape the future
  • How organisations use the Metaverse for communication, business and branding
  • Culture, dynamics and expectations in Metaverse communities
  • Augmented and virtual reality environments
  • Practical options for organisations engaging with Metaverse platforms
Non-Fungible Tokens (NFTs)
  • NFT terminology, audiences and communities
  • Communication channels such as Twitter Spaces and Discord
  • Tokenised products and services in the Metaverse
  • Case studies of brands using NFTs to build reputation and business value
  • Integrating NFT projects into broader communication and marketing strategy
Communication Strategy 3.0
  • Integrating Web 3 technologies into strategic communication planning
  • Developing practical plans for Web 3 engagement
  • Identifying and managing partners for implementation
  • Tools for launching and managing products or services in Web 3 environments.
Who should attend

Executives and communication or marketing professionals interested in engaging with Web 3 technologies as part of business and communication strategy. No prior technical knowledge is required — the focus is on strategic and practical applications.

Dates and booking
One day face-to-face · Two half-days live online
No upcoming public dates scheduled.
Request a custom session
All prices exclude local VAT where applicable
25 years·50+ countries·25,000+ trained
British Accreditation CouncilCPD CertifiedKHDA ApprovedPearson Assured
Your trainers

The following are some of the ISOC trainers who regularly lead this course, depending whether you join us in London, Dubai or live online.

Chaker Khazaal
Chaker Khazaal
Writer, public speaker and social media specialist
Award-winning author, public speaker and social media specialist. Ranked first in Arabian Business's 100 Most Powerful Arabs Under 40. Has spoken at the UN, Google and Meta. Executive Chairman of OBCIDO Inc. Trains in English and Arabic.
Elena Yakunina
Elena Yakunina
Strategic communications and reputation specialist
Strategic communications and reputation specialist with more than 20 years' experience. Former communications director at Nestlé, GlaxoSmithKline and Ehrmann AG. Speaker at World Communication Forum Davos. Bilingual English and Russian.
Hassan Siddiqi
Hassan Siddiqi
Professional development trainer and leadership coach
Professional development trainer with more than 10 years' corporate training and senior management experience. Clients include Shell, Aramco, Samsung and Abu Dhabi Global Markets. Toastmasters champion speaker. Delivers in English and Arabic.
Louise Watson
Louise Watson
Strategic communications consultant and executive advisor
Strategic communications consultant with 25 years' experience. Led EMEA teams at Ogilvy, Weber Shandwick and H+K Strategies for P&G, Shell, Nestlé, Unilever, Mastercard and British Airways. Trained more than 1,000 senior leaders. UK-based.
Samantha Dancy
Samantha Dancy
Social media and corporate communications consultant
Social media and corporate communications consultant. Founder of Footstep Communications. Experience across Emirates, Jumeirah, P&G, Emaar, Hill and Knowlton and Dubai World Trade Centre. Contributor to Entrepreneur Middle East. Dubai-based.
What participants say
★★★★★
“The trainer was extremely knowledgeable and was able to extract the best possible outcome for me. Our breakout sessions were positive and productive with the information provided.”
Barbara Weinberg
OBCIDO Inc
★★★★★
“This course has by far been my favourite. It really made me think differently.”
Dareen Daas
Frequently asked questions

A great deal. The small-group format and intensive, practical approach mean every participant leaves with specific, applicable skills and techniques.

Nothing specific is required. If you have a current project or challenge relevant to the course topic, bring it along — the practical exercises can incorporate real-world contexts.

No. The course is designed for communication and marketing professionals, not technologists. All concepts are explained from first principles with a focus on strategic application.

ISOC’s social media courses cover established platforms and content strategy. This course focuses specifically on emerging Web 3 technologies — blockchain, Metaverse, NFTs — and their strategic implications for communicators.

Ready to develop your team?
Talk to us about scheduling this course for your organisation